Returns & Exchanges

At KURU Footwear, we want you to walk in total comfort; that is why we offer a 45-day return and exchange window for all shoes in original, unworn condition. If your new shoes aren't the perfect fit for your pain relief journey, we make the return process simple and stress-free.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Select the items you wish to send back and download your prepaid shipping label provided by our system.

3

Pack with Care

Place your unworn shoes in their original packaging and securely attach the shipping label to the outside of the box.

4

Drop Off and Track

Hand your package to the designated carrier and use your tracking number to monitor your refund or exchange status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing